Return of DILO devices

Before you return your equipment we would ask that you contact Dilo by completing the following form. Once this is done, you will receive a form from us stating a "return authorization"/RMA number.

Please attach this form to the device which you require to be returned to DILO

Please note, without a RMA-number, we would not be able to proceed with your device once received at our DILO site and this will cause delays. Furthermore, this number has to be on all documentation relevant to your device i.e. packing lists, purchase orders, etc...

We thank you in advance for your cooperation.

Please return to:

DILO Armaturen und Anlagen GmbH

E-Mail: repair(at)